Frequently Asked Questions

Yes! Iconic Ace take the utmost care of your financial safety. We always recommend you ‘freeze’ your card before shipping it to us. We DO NOT record any personal data. Our equipment does not store any personal data, it simply transfers from A to B.

Yes! Your new metal card will work everywhere globally. Please note that if your current card has a contactless payment this feature will not be available on your new metal card. You will still be able to use contactless payments via your smart devices.

Yes, your metal card does work in all ATM machines!

Your new metal card should work everywhere your plastic card works except the tap and pay feature that will no longer work.

No, it will not. But you can always use your smartphone to enable “tap and pay” (NFC) with your phone if this is something that you would like to keep.

You can use apps like Apple Pay, Google Play, Samsung Pay, etc. for this.The tap and pay (contactless) feature is very tricky. The premium metal we use will be blocking the frequency emitted from the chip and may not be able to register at the POS machine.

Yes, we securely transfer the data from your plastic card over to the metal card by using our state of the art machines. Your card data will never be stored on our systems.

You can be sure that we tested the magnetic strip before sending you the new metal card.

You are solely responsible for the content that you post/upload and Iconic Ace doesn’t assume liability for copyright and trademark infringements.

Contact your bank immediately. You must treat this the same as any credit or debit card that is owned by the card issuer.

We are located in Hollywood Florida USA

Iconic Ace is not a bank or credit card company. We do not offer credit, points, or other financial services. We only upgrade plastic credit/debit/bank cards (with magnetic strips) by lasering your unique design onto your metal of choice.

There are no applications. No annual fees. No hidden fees. No minimum purchase. No credit checks. You can get a custom luxury metal card if you have any plastic cards that you would like for us to convert into metal.